![]() The above stores offer refunds in some cases, but many stores never do. RELATED: How to Get a Refund for an Accidental Kindle Book Purchase However, Microsoft does note that software (such as Windows 10 apps) you purchase from the Microsoft Store may be eligible for a refund in some cases. ![]() Microsoft Store (Apps): Microsoft’s website states clearly that digital Xbox games are never eligible for refunds.Humble Store: The Humble Store says “refunds are issued on a discretionary basis.” However, if you’ve already played a game or redeemed a game key (such as a Steam key), your order is “likely ineligible for a refund.” The Humble support site provides instructions for attempting to get a refund. ![]() You can contact GOG customer support if you’re having a problem and get a refund if nothing else works. This only applies within the first thirty days after you purchase the game. According to the policy, if a game you purchase from GOG doesn’t work and the GOG support staff can’t solve the problem for you, you can get a full refund.
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